House Rules
Rise Up House – Resident Rules
1. Zero Tolerance for Drugs & Alcohol
No drug or alcohol use allowed. No selling, sharing, or making illegal substances. Refusing or failing a test = immediate discharge.
2. No Stealing
Taking anything without permission, including food, is stealing. Respect others' property.
3. No Violence or Threats
No physical or verbal confrontations with staff or residents.
4. Respect Property
No damaging the house or anyone’s belongings.
5. 60-Day Minimum Stay
A 2-month commitment is required.
6. No Smoking Indoors or Out Front
Smoking allowed only in the backyard.
7. No Sexual Activity in the House
Keep all relationships appropriate in the home.
8. Show Respect to All
No profanity, loud music, or disruptive behavior — inside or outside the house.
9. Medications
All meds (prescribed or OTC) must be reported to and approved by staff. Keep them locked up with a key/copy given to the manager.
10. Visitors
All guests must be approved.
11. Recovery Meetings
Attend 3 AA/NA meetings weekly for the first 60 days (unless working or in school full-time). Submit proof weekly.
12. Sponsor Required
Get a sponsor within 2 weeks and actively work the 12 steps.
13. House Meetings
Mandatory weekly house meeting — time set by the manager.
14. Drug Testing
Must take a drug/alcohol test anytime staff asks.
15. Clean Rooms
Keep your space clean. Make your bed daily.
16. Curfew
Mon - Fri: 6am - 10pm
Saturday: 6am - 11pm
Sunday: 6am - 11pm
17. Must Sleep at House
No nights away without prior staff approval.
18. Overnight Passes
Available after 30 days if no issues. Request 72 hours in advance.
19. No Room Visitors
No guests in rooms at any time.
20. No Loitering Out Front
21. Work or School Required
Must be employed or enrolled in school within 30 days.
22. Job Conflicts
Jobs that interfere with curfew or rules need staff approval.
23. Chores
Everyone helps with chores. Assignments given by the manager.
24. Report Rule-Breaking
Help protect the community. Report any violations to staff.
Rise Up House – Refund Policy
At Rise Up House, we are committed to maintaining a safe and supportive recovery environment. Our refund policy is designed to be fair while ensuring accountability and consistency in our operations.
1. Non-Refundable Fees
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Intake/Admission Fees: All intake or admission fees are non-refundable, regardless of length of stay or circumstances of departure.
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Administrative Fees: Any administrative or processing fees paid at move-in are also non-refundable.
2. Weekly/Monthly Rent
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No Refunds After Move-In: Once a resident has moved in and paid for a weekly or monthly stay, that rent payment is non-refundable, even if the resident chooses to leave early or is discharged for violating house rules.
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Advance Payments: If a resident pays rent in advance (e.g., multiple weeks or a full month), and is exited from the program due to rule violations, the remaining balance is not refunded.
3. Early Departure (Voluntary)
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Residents who choose to leave Rise Up House voluntarily before their paid stay ends are not eligible for a refund.
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We encourage residents to communicate their plans with staff to avoid misunderstandings or future financial concerns.
4. House-Initiated Discharges
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Residents who are discharged due to rule violations, relapse, or behavioral issues are not entitled to a refund of any kind, including rent, deposits, or fees.
5. Security Deposits (if applicable)
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If a security deposit is required at move-in, it may be eligible for a partial refund upon move-out, only if:
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The resident completes their program or leaves in good standing.
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There are no damages, missing items, unpaid rent, or outstanding fees.
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The room is left clean and in good condition.
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Deposit refunds (if eligible) will be processed within 14 business days of the move-out date.
6. Exceptions
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In rare and extraordinary circumstances (e.g., a verified medical emergency), partial refunds may be considered at the sole discretion of management. All such requests must be submitted in writing with supporting documentation.
If you have any questions about this policy, please speak with the house manager prior to move-in or payment. By making a payment and signing your residency agreement, you agree to the terms of this refund policy.